Privacy Policy

ShowPulse ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based concert and event alert service.

1. Information We Collect

Phone Numbers

We collect your phone number only when you voluntarily provide it to us by:

• Texting "JOIN" or similar keywords to our service number
• Signing up through our website at showpulse.me
• Providing your number during account setup

Location Information

We collect your city or general location to provide relevant local event alerts. This information is provided by you directly (e.g., texting "Miami" or entering your city on our website).

Artist Preferences

We store information about the artists, performers, and comedians you choose to track so we can send you relevant event notifications.

Music Platform Data (Optional)

If you choose to connect Spotify or Apple Music, we may access your top artists to auto-populate your tracking preferences. We do not store your music streaming credentials or access your playlists beyond this initial sync.

2. How We Use Your Information

We use your information to:

• Send SMS notifications about upcoming concerts and events for artists you track
• Provide ticket price comparisons and purchase links
• Respond to your SMS commands and inquiries
• Improve our service and user experience
• Comply with legal obligations

3. SMS Messaging

By opting in to ShowPulse, you consent to receive SMS messages including:

• Event alerts for artists you track
• Ticket availability and price notifications
• Service updates and confirmations

Message Frequency: Message frequency varies based on your tracked artists and event availability. You may receive up to 10 messages per month.

Carrier Charges: Standard message and data rates may apply. Check with your mobile carrier for details.

4. Opting Out

You can opt out of SMS messages at any time by:

• Texting STOP to our service number
• Visiting your dashboard at showpulse.me and disabling notifications
• Contacting us directly

Once you opt out, we will not send you any more SMS messages. You can opt back in at any time by texting "JOIN" or signing up again on our website.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

• SMS Service Providers: We share your phone number with our SMS delivery partners (e.g., Twilio, MessageBird) solely to deliver messages to you, subject to their privacy policies.
• Analytics Providers: We may use anonymized, aggregated data to improve our service.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you opt out or request deletion, we will remove your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications
• Lodge a complaint with a data protection authority

9. Children's Privacy

ShowPulse is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" above. Your continued use of ShowPulse after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: